Help
If you're scratching your head about StripeyLines you're in the right place. Our help content is structured in two main areas:Information for Users
Our goal is to make StripeyLines as usable as possible - so have a look at our guidelines below and if you're still baffled give us some feedback .-
Logging In
Enter the email address you used to register, enter your password and select Login.
If your details are correct you will see the successful login message. Select OK.
You should see the main StripeyLines page. As a logged in user, you should see the Log out and Backup options.
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Scan
Position the barcode between the guide arrows until they turn green. Hold for a couple of seconds and the barcode should be scanned.
In low light select the manual entry button and enter the barcode manually.
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Actions
We have loads of new actions in the pipeline including Twitter and Facebook as well as actions from leading UK grocers Tesco and Iceland Foods. These will be automatically beamed to your iPhone. Our current actions include: Look-up on Google, Amazon, eBay and Send to a Friend.
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Wishlists
Having scanned a product select it to view details.
Click on the Add to wishlist link below the product name.
You will see that the wishlist heart symbol turns red to indicate that it has been added to your wishlist. You can remove it by clicking on the heart symbol again. Click on the Recents button and then click on the Favourites button. Your lists should be displayed.
Selecting Wish Lists will display a list of your items in the wishlist list.
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List Management
From the Favourites page click on the + symbol
Add the name of your new list.
By clicking on the start symbol you can select a photo from your iPhone photo library to represent the list.
Click done and you will see your lists. You can copy any items from your lists into either a Wish List or one of the lists you have created. Note that Recents and All are automatically managed by the application.
View the contents of a list and select Edit.
Select the item you wish to copy.
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Can't find a product you have scanned?
We are currently searching data from various sources on the internet and from UK retailers. Unfortunately we don't have as much barcode data as we would like. The shorter 8 digit barcodes are typically used by retailers for own brand products and aren't guaranteed to be unique. If you do scan a product that StripeyLines can't find please help us improve the service by asking retailers to supply their data to us. Most retailers have a Facebook page - why not post a request to their Facebook page suggesting they get in touch with us?
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Email us
If you're interested in sending us a product catalogue as a file or are just confused - send us an email to support@stripeylines.com to open the discussion with our team.
Information for Retailers
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Small Retailers
If you're a small retailer the simplest option will be to add your products to Google Base. This service from Google allows retailers to open their product catalogue to consumers searching on Google and using third-party applications like us. Publishing your Product Catalogue on Google Base is a quick way to be included on the StripeyLines app. -
Medium Sized Retailers
You'll probably have a relationship with an affiliate network which makes it easy for retailers to share product feeds with advertisers. If you're already registered with an affiliate network this may be the best option for integrating with StripeyLines. Drop us an email on support@stripeylines.com telling us which affiliate network you use so we can add your product data to StripeyLines. -
Large Retailers
If you already have an product feed API email support@stripeylines.com to get the ball rolling.
